Shipping
How can I find out the shipping price for the car?
You can use our shipping calculator to estimate the cost. However, the shipping calculator does not take into consideration the size and weight of the vehicle, as well as exact condition. For an exact quote please contact our shipping department at shipping@auctionexport.com.
Is the shipping calculator accurate?
No. The shipping calculator only provides an estimate. Please contact us at shipping@auctionexport.com to get the exact quote.
Can I use my own transportation company?
We suggest checking our shipping rates first, as we offer very competitive prices due to the volume. Auction Export offers consolidation service to many destinations. However, you are free to use your own shipping company. Once the vehicle is exported out of USA/Canada, you are required to provide us with a copy of the Bill of Lading. Ground transportation is done exclusively by Auction Export.
How do I know how far my car is from the exit port?
We have provided a detailed map of the USA on our “Shipping” page. The map provides you with an estimated price of the ground transportation to the nearest exit port. Please note that major exit ports are located in NY (New York), CA (California), TX (Texas), FL (Florida), MD (Maryland).
Is my vehicle safe while being transported between the states?
Your car is fully insured while being transported between the states; however,If you would like ocean insurance at 1.5% of the total invoiced price, please email us to shipping@auctionexport.com 500$ deductible is applicable to all claims.
How can I check the status of my shipment?
We will be notifying you of the status via your registered email. You can also check your Profile under Purchases.
How will my cars be shipped?
Your cars will be shipped by “RORO” or “Container” shipping.
What is “RORO” shipping?
RORO (short for Roll-on/Roll-off) shipping is a type of ocean freight service. RORO shipping is a cost-effective and efficient way to transport cars. This method is available to various destinations and does not involve consolidation.
What is “Container” shipping?
“Container” shipping is the most popular way to ship a car. Basically, your car will be loaded inside a 20 feet or 40 feet container, and the container will be sealed.
What is faster RoRo or Container?
Usually, delivering by RoRo is faster than by container. If you vehicle qualifies for RoRo freight and has its Title ready for pickup, one of our drivers will deliver it directly to the exit port for further US customs clearance and loading into the RoRo vessel. If you ship by container, your car will be delivered to our warehouse first so it can be loaded and secured inside its container prior to the further shipping process.
How many cars can be shipped in a 40 feet container?
Usually a 40 ft container fits 3 mid size cars or SUVs, or 4 small cars, such as Honda Civic or Toyota Corolla.
What is consolidation?
Consolidation is when you only have one car to ship but you do not want to pay for the whole 40 feet container. Our shipping company will consolidate your car to several popular destinations. For example, if your car is consolidated with 2 other cars in a 40 feet container, you end up paying only 1/3 of the price of the 40 feet container. If there is no consolidation to your port, we can ship a car in a 20” dedicated container.
Which port is better for consolidation?
The most popular port is New Jersey. However, always check with our shipping department regarding consolidation to your destination country prior to your purchase.
How long does it take to get my car?
An average transit time is 45-60 days from time of purchase. Please note that delays may occur due to weather conditions, slow traffic, snow bird season, documentation delay, etc. Please ensure that your payment is received on time.
How may I know if Auction Export provides shipping to my country?
You can check the shipping calculator on our website to view all available destinations, and contact our Shipping department shipping@auctionexport.com to get more detailed information.
How often do you ship to my destination?
AuctionExport provides worldwide shipping service. Transportation arrangements are made for more than 100 countries on everyday basis. Since some destinations are more popular than others, the shipping frequency depends on your destination. Please feel free to reach our Shipping department in respect of shipping schedules.
Will my car be cleared upon arrival?
AuctionExport don't provide clearance at the destination port, we will only send you all the necessary documents for you to handle the clearance on your own. At some destinations, we have clearing agents we work with in respect of local customs. Please feel free to refer to our shipping department on shipping@auctionexport.com in order to check the list.
